Simplifiez les cadeaux des Fêtes grâce à des idées attentionnées pour vos employés, vos clients, vos partenaires et tous vos êtres chers. Découvrez nos ensembles soigneusement sélectionnés, nos cafés et thés Tim à la maison, nos articles et nos cartes-cadeaux en gros.
Guide des cadeaux d’entreprise TimMD 2026
FAQ sur les cadeaux d’entreprise
About the program
Qu’est-ce que le programme de cadeaux d’entreprise Tim?
Notre programme de cadeaux d’entreprise offre un accès privilégié à des ensembles-cadeaux soigneusement sélectionnés et à des produits exclusifs à des tarifs dégressifs pour les achats en gros. Il vous suffit de préciser les articles et les quantités souhaités dans le formulaire de commande, puis notre équipe confirmera la disponibilité des produits, les prix et les détails du traitement avant de finaliser votre commande et coordonnera l’expédition vers la destination de votre choix, partout au Canada. Vous pouvez entre autres commander des articles de détail Tim Hortons, du café et du thé à emporter, ainsi que des cartes-cadeaux en grande quantité.
Quels sont les avantages d’acheter dans le cadre du programme de cadeaux d’entreprise Tim?
Notre programme de cadeaux d’entreprise offre un accès privilégié à des ensembles-cadeaux soigneusement sélectionnés et à des produits exclusifs à des tarifs dégressifs pour les achats en gros. Il vous suffit de préciser les articles et les quantités souhaités dans le formulaire de commande, puis notre équipe confirmera la disponibilité des produits et les expédiera vers la destination de votre choix, partout au Canada. Vous pouvez entre autres commander des articles de détail Tim Hortons, du café et du thé à emporter, ainsi que des cartes-cadeaux en grande quantité.
Existe-t-il un montant de commande minimum?
Oui, le sous-total minimum pour passer une commande d’entreprise est de 500 $. Les cartes-cadeaux sont achetées sur un site distinct et ne sont pas incluses dans ce sous-total; elles sont également assujetties à un montant de commande minimum de 500 $.
Les ensembles sont-ils prêts à offrir?
Oui. Plusieurs ensembles contenant les articles commandés sont préemballés et livrés avec des sacs-cadeaux. Les ensembles de tasses comprennent quant à eux un emballage cadeau haut de gamme.
Quelle est la politique relative aux cadeaux d’entreprise?
La politique relative aux cadeaux d’entreprise se trouve ici.
Products and gift cards
Can I customize my own gift bundle?
Yes, if you’d like to customize your own gift bundle with specific products, please email corporategifting@timhortons.com and we will work with you to confirm custom gift bundle inventory availability and pricing.
Are both physical and digital gift cards available?
Yes. Corporate gift cards are available in both physical and digital formats.
Can gift cards be customized with a company logo and message?
Yes. Select templates can be customized with your authorized company logo and personalized messaging. We will work with you directly on approved custom design. Please reach out to us at corporategifting@timhortons.com to request a custom gift card design quote.
Can I pair gift cards with a gift bundle?
All corporate gift card purchases must be completed directly through the Corporate Gift Card website here. Gift card orders will be shipped separately from gift bundles or individual merchandise / take home coffee & tea products.
Pricing and discounts
Do curated gift bundles qualify for discounts?
The listed price of Gift Bundles already includes a discount based on the products and packaging included with the bundle.
Are individual merchandise and coffee products eligible for a discount?
Corporate orders require a $500 minimum spend and include a 10% discount off TimShop.ca pricing for eligible merchandise and Tims At-Home orders.
Are prices, discounts, taxes, and shipping final when I submit the order form?
No. All amounts are estimates until availability, final pricing, payment, taxes, fulfillment, and shipping are confirmed.
Ordering and fulfillment
How do I place an order?
Choose your products, complete the order form, and submit it to corporategifting@timhortons.com. Gift cards can be ordered online through the corporate gift card website here.
How long will fulfillment take?
Timing depends on inventory, order size, delivery requirements, and fulfillment capacity. The team confirms fulfillment details before finalizing the order.
Can I ship gifts to multiple addresses?
No. Each order can be shipped to only one address. If you need gifts shipped to multiple addresses, please submit a separate order form for each address.
Can I include gift notes or company messaging?
No. Custom gift notes or company messaging cannot be added to your order. One blank gift tag will be included per gift bundle or mug set, for you to complete by hand.
Who can answer questions about my order?
Contact corporategifting@timhortons.com
How does shipping work?
We offer free standard shipping anywhere in Canada. Once your completed order form is returned, we’ll confirm product availability and provide the shipping details with your order confirmation. Additional charges may apply for expedited or special delivery requirements.
Can I request express shipping?
Yes. Express shipping can be requested when you submit your order form. Availability and additional costs will be confirmed by the corporate gifting team.
Can I change my shipping address after placing an order? What if I made a mistake with my order?
If you entered the wrong shipping address or made a mistake on your order, please contact us at corporategifting@timhortons.com as soon as possible to request a change. We can only make changes before your order has shipped.
Returns and Refunds
What is the return window for eligible corporate gifting products?
Eligible products may be returned within 30 days of the initial purchase.
How do I request a return?
Email corporategifting@timhortons.com within 30 days of the initial purchase to request a return.
Can I return an online corporate gifting purchase to a Tim Hortons restaurant location?
No. Online corporate gifting purchases cannot be returned at Tim Hortons restaurants or retail stores.
What condition must products be in to qualify for a return?
Products must be unused, have their tags attached, and be returned in their original packaging and condition without post-purchase damage.
Which products are final sale?
Consumable food and beverage products, gift cards, and items marked “Final Sale” or “Clearance” are final sale.
Who pays for return shipping?
The customer is responsible for the cost of return shipping.
Are shipping fees refundable?
Refunds are based on the amount paid, less shipping fees and applicable taxes charged on shipping.
How long will it take to receive my refund?
Please allow up to 10 business days after the returned item is received. Refunds are issued to the original payment method.
What happens if a product has different return terms?
Some products may be subject to a different return timeline or additional terms. These requirements will apply where specified.
What should I do if a product arrives damaged or expired?
Please contact corporategifting@timhortons.com for assistance with the return or replacement process.



